Support

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Fastest path to help for parts, order questions, and repair guidance. Use chat first when you want the quickest answer.

 

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Contact BrevTech

Need help with your Breville coffee machine or a recent order? We’re here to help. For most enquiries, the chat button in the bottom-left corner of this page is the fastest way to reach us. Our small team replies to chat messages throughout the day.

💬 Chat With Us

The chat button (bottom-left corner) is usually the best place to reach us. You’ll often get a quicker reply than by email — perfect for troubleshooting or checking stock.

📧 Email Us

If you need to send attachments such as photos or videos of your machine, please email us at:
support@brevtech.store

We aim to reply within one business day.

Tip: Including your model number (e.g. BES920, BES980, BES990) and a short description of the issue helps us respond faster.

BrevTech specialises in parts and repair guides for Breville Dual Boiler and Oracle series machines. Visit our Technical Info section for detailed step-by-step repair guides.