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Repair parts, guides and help by model or symptom

Start with your machine model, the symptom you are trying to fix, or the support path if you are not yet sure which part you need.

Shop by machine

Go straight to the machine family you are servicing.

Breville Barista Touch BES880 and Barista Express Impress BES881
BES880/BES881

Barista Touch / Impress (BES880/BES881)

Use the Barista Touch and Barista Express Impress path for milk-system issues, sensors, and error-code fixes.
The Barista Express (BES870)
BES870

Barista Express (BES870)

Go straight to the BES870 parts collection for brew-path leaks, solenoid faults, seals, and common service parts.
The Dual Boiler (BES920)
BES920

Dual Boiler (BES900/BES920)

Browse the main service kits, probes, seals, and repair guides for the Dual Boiler platform.
The Oracle / Touch (BES980, BES990)
Oracle

Oracle / Oracle Touch (BES980/BES990)

Go straight to the Oracle parts, service kits, and diagnostics content.
Shop by problem Error codes, troubleshooting & guides

Start with the symptom-led cards below, check the error code lookup if your machine shows a code, then move into the related blog guides, installation pages, and specific watch pages.

Error codes

Error code lookup

Search Breville and Sage fault codes first when the machine gives you an ER code or warning.
Descale

Descale problems and pre-checks

Use the safe-descale series before pushing an older machine through a descale cycle.
Technical blog guides Read symptom-based troubleshooting posts before buying parts. Installation guides Go straight to fitment and install instructions when you already have the part. Specific repair watch pages Use the grouped video hub to jump into the exact repair walk-through you need.
Need help first? Part advice & repair support

Use the Virtual Technician first for quick part advice and simple troubleshooting. Use the links below when you need deeper help or a service centre.

Support

Need help choosing the right part?

Use the pre-sales support path if you want a sanity check before ordering.
Go to Extra Help for deeper troubleshooting In over your head? Find a service centre

Use the Virtual Technician for quick part advice and short troubleshooting questions. Use Extra Help when the problem needs more time and email back-and-forth to diagnose properly.

Popular

Recent Technical posts

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  • Barista Touch / Pro no water or steam flow: replacing a scale-blocked ThermoJet boiler

    Barista Touch / Pro no water or steam flow: rep...

    If a Breville Barista Touch or Barista Pro has no water or steam flow, the ThermoJet boiler may be blocked with scale. This guide shows how to confirm water reaches...

    Barista Touch / Pro no water or steam flow: rep...

    If a Breville Barista Touch or Barista Pro has no water or steam flow, the ThermoJet boiler may be blocked with scale. This guide shows how to confirm water reaches...

  • Pro Service Tip: The Tricky Side Inlet O-Ring on the Breville Steam Boiler

    Pro Service Tip: The Tricky Side Inlet O-Ring o...

    The side inlet O-ring is one of the most important seals on the steam boiler because a leak here can drip directly onto the thermal switch below, causing the boiler...

    Pro Service Tip: The Tricky Side Inlet O-Ring o...

    The side inlet O-ring is one of the most important seals on the steam boiler because a leak here can drip directly onto the thermal switch below, causing the boiler...

  • Diagnosing Heat Problems on the BES920

    Diagnosing Heat Problems on the BES920

    A comprehensive guide to diagnosing heating malfunctions in the Breville BES920 Dual Boiler. This machine utilizes a Triple Heat System consisting of dedicated coffee and steam boilers alongside an actively heated...

    Diagnosing Heat Problems on the BES920

    A comprehensive guide to diagnosing heating malfunctions in the Breville BES920 Dual Boiler. This machine utilizes a Triple Heat System consisting of dedicated coffee and steam boilers alongside an actively heated...

  • Safely Descale Your Breville Dual Boiler (BES920) & Oracle (BES980,BES990)

    Safely Descale Your Breville Dual Boiler (BES92...

    This safe descale guide is aimed at owners searching for Breville Dual Boiler descale problems, BES920 descale instructions, or Oracle no steam after descale issues and want to avoid turning...

    1 comment

    Safely Descale Your Breville Dual Boiler (BES92...

    This safe descale guide is aimed at owners searching for Breville Dual Boiler descale problems, BES920 descale instructions, or Oracle no steam after descale issues and want to avoid turning...

    1 comment
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