I had just about given in on repairing my Oracle Touch yet again and found the youtube videos by BrevTech. Very reasonable price (90% cheaper than having it repaired). Was a little intimidating but the instructions and video were excellent. I pulled it apart, cleaned it thoroughly and working well again. Thank you...!
The repair kit is ease to install.
However, as I am not an experienced user, the repaired OLAB Solenoid valve did not seem to be fully operating and causing delayed water with lowered pressure. So I end up replacing the whole solenoid valve to resolve the issue. I probably need more experience before using this kit.
Just re-stocked on parts
Parts fitted perfectly and solved our problems.
Excellent service!
First off I have only replaced the o-rings on most of the fittings... this indeed fixed the problem of moisture causing shorts and GFCI tripping, which of course is wonderful. Next I have to report that the help files, tutorials and general information on your site is invaluable. Diagnosing my troublesome steam solenoid was fairly straight forward from the info on your site. Due to our geographic location, parts orders can take quite a while, so in anticipation of the arrival of the OLAB Solenoid Valve Service Kit for Breville BES900/920, I removed, cleaned, lubricated and rebuilt the problem solenoid with some video help, and it is now functioning properly. I will of course install the new one upon arrival. Overall the information from the Installation Guides, YouTube Videos, and the Need Extra Help? sections of the BrevTech website have made it possible for a DIY Breville owner to resurrect, maintain and repair multiple machines! Also the email, chat and "Virtual Technician" were spot on and responsive....
Hi there,
Thank you for taking the time to leave such a detailed and positive review!
Excellent support and information provided all starting from advice given on a YouTube video. Didn’t give 5 stars because price wasn’t the cheapest and freight was a little pricey. However willing to support the original support given.
Appreciate it. Part and information given to fit, solved the problem. Thanks.
Absolutely fantastic! I should have ordered more stuff to save on shipping though!
Solenoid very noisy and not working every time. Went the cheapest way and purchased new solenoid repair kit. On removing old unit it was clean internally, spring tension similar to replacement unit. Replaced anyway and is better, but still sticky.. Will source replacement solenoid in very near future.. Should have inspected original first. Lesson learned….!! Breville Touch has logged almost 700 brews so it has done well over almost 7years
Happy I found the repair video on Youtube, and even better to have a direct link to buy the parts.
Fixed the machine at home in under an hour. Great.
Product as expected fixed the issue.
Excellent range of spares with brilliant support so I can keep my Breville coffee machine performing perfectly. Thanks for the excellent service.
Great product. Fixed the zapping noise. Easy to do yourself by watching the YouTube videos